Kirkland Golf (“Kirkland”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website (the “Site”), purchase our products, interact with us on social media, sign up for newsletters, participate in surveys or promotions, contact us, or otherwise engage with our services.

Please read this policy carefully. If you have any questions or concerns about our privacy practices, contact us using the details at the end of this policy.

What Information Do We Collect?

Information You Provide Directly

We may collect personal data that you give us directly when you:

• Create an account
• Place an order for our products
• Subscribe to our newsletter or other communications
• Participate in promotions, surveys, or events
• Contact customer support
• Interact with us through social media

Examples of personal data we may collect: name, email address, postal address, phone number, payment details, demographic information (age, gender, etc.), account login credentials, marketing preferences.

Information Collected Automatically

We also gather certain information automatically when you use the Site:

• Device data (type, operating system, browser type)
• Log data (IP address, access times, pages visited, referring/exit pages)
• Usage statistics (how you interact with the Site)
• Cookies, tracking pixels, or similar technologies
• Approximate location derived from IP address

Information from Other Sources

Additional information may come from third-party sources or partners (for example, if you link a social media account or external service). We may combine this with data we already hold about you.

How We Use Your Personal Data

We use collected personal data for purposes including:

• Processing and managing your orders and payments
• Fulfilling product/service requests
• Communicating with you via email, SMS, or other channels (e.g. responding to inquiries, support)
• Sending newsletters, promotions, product updates, and offers (with your consent)
• Improving and personalizing your experience on the Site
• Analyzing Site usage for performance improvements
• Preventing, detecting, and addressing fraud or security issues
• Complying with legal obligations

Legal Bases for Processing

We process your data only when we have a lawful basis to do so. These may include:

• Your consent
• Fulfillment of a contract (e.g. processing your order)
• Compliance with a legal obligation
• Protection of your or others’ vital interests
• Our legitimate business interests, provided they do not override your rights

Sharing Your Personal Data

We do not sell your personal data to third parties. We may share your data with:

• Service providers or partners who help us run the business (payments, shipping, marketing, surveys)
• Legal or regulatory authorities when required by law
• Successors or buyers if we transfer or sell a part of or the whole business
• Entities to protect rights, safety, or property

We ensure that third parties who process your data are contractually required to maintain its confidentiality and security.

Data Retention

We keep your personal data only as long as necessary to fulfill the purposes described in this policy or as required by law. Once data is no longer needed, we securely delete it or anonymize it so you are no longer identifiable.

Security Measures

We employ reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, use, loss, or disclosure. While we strive for strong security, no system can be guaranteed 100% secure.

International Transfers

Because we may operate across borders, your data may be transferred and stored outside your country. In such cases, we ensure that appropriate legal protections are in place to safeguard your data consistent with applicable law.

Your Rights and Choices

Depending on your location, you may have rights including:

• Accessing your personal data we hold
• Correcting or updating inaccurate or incomplete data
• Deleting your data
• Objection or restriction to certain processing
• Portability — receiving your data in a usable format
• Withdrawing consent at any time where consent is the basis for processing
• Opting out of marketing communications

If you are a resident of certain jurisdictions (e.g., California, the EEA, UK), additional rights may apply under local data protection laws.

Cookie Policy

We use cookies and similar technologies to:

• Improve your experience on the Site
• Remember preferences and settings
• Provide analytics and usage data
• Assist with security and site functionality

You can control or disable cookies in your browser settings, but disabling some cookies may affect the functionality of the Site.

Children’s Privacy

Our website is not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have mistakenly collected data from a child under 16, please contact us and we will delete that data.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, legal requirements, or other operational needs. We will post the latest version on the Site and update the “Effective Date” at the top. Changes are effective once published.